To be the premier service organization in government healthcare
To be the #1 health organization based on quality, innovative technology and service to our
We are a family-owned, family-operated company of passionate leaders, achievers, and innovators dedicated to making a difference in the lives of our members, our providers and in the healthcare industry.
We provide government-based health plans (Medicare, Medicaid, and the Health Insurance Marketplace) in six different states (Michigan, Illinois, Iowa, Indiana, Kentucky, and Ohio).
Our mission is to continuously improve the quality of care in a low resource environment. This means we want to make high-quality healthcare easier to give and receive. Read about each of our core values below to find out how we’re doing this.
Find out the secret to our success.
Our Care Coordination team crafts personalized care plans for members and consistently follows up with each and every care provider involved to ensure members have all the tools they need to proactively manage their health.
All member calls will be answered by a live person (96.4% of our calls are answered within 30 seconds too).
We’re one of the fastest growing health plans in the country, serving over 700,000 members and 45,000 providers.
We’re at the forefront of testing high-efficiency and high-efficacy care models.
Meridian Health Plan of Michigan, Meridian Health Plan of Illinois, and Meridian Health Plan of Iowa are the number one Medicaid HMOs in Michigan, Illinois, and Iowa according to NCQA’s Medicaid Health Insurance Plan Rankings 2014-2015.
Every year, we survey our members on not only the care they receive from us, but also their providers. We read every response and use this feedback to continuously improve care.
Our Provider Network Development Representatives visit their dedicated provider offices at least once a month—rain, sleet or snow.
Every new member receives a welcome call within the first 30 days. We verify their primary care provider, explain our plan policies, and help them take a Health Risk Assessment (HRA)—so every member gets the right care at the right time.
We’re a family-owned, family-operated company that treats our employees, members, and providers like our own.
"A pile of rocks ceases to be a pile of rocks when somebody contemplates it with the idea of a cathedral in mind."
- Antoine St. Exupery
As a family-owned company with humble beginnings, our focus has always been to treat our members, providers, and employees like family. Every relationship we build is based on trust and commitment to high-quality service—and this approach is the framework for all we do and supports our bold mission of continuously improving the quality of care in a low resource environment.
It’s why Meridian has emerged as one of the fastest-growing and highly-rated group of health plans in the Midwest. Here’s a look back at how we got here …
Page Last Modified: 1/25/2016 1:16:59 PM