How To Enroll



You can enroll in MeridianComplete by contacting Client Enrollment Services for the Illinois Department of Healthcare and Family Services at 877-912-8880 (TTY 866-565-8576), Monday - Friday from 8 a.m. to 7 p.m. The call is free. You can also visit the Illinois Client Enrollment Services website at


If you have questions, please contact MeridianComplete Member Services at

1-855-580-1689 (TTY 711), Monday - Sunday from 8 a.m. – 8 p.m.

for further information.


Multi-Language Insert

Inserto de Multi-Lenguaje


Meridian Complete is a health plan that contracts with both Medicare and Illinois Medicaid to provide benefits of both programs to enrollees.


ATTENTION:  If you speak English, language assistance services, free of charge, are available to you.  Call 1-855-580-1689 (TTY: 711).

Meridian Health Plan of Illinois (Medicare-Medicaid Plan) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. 


ATENCIÓN:  si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.  Llame al 1-855-580-1689 (TTY: 711).

Meridian Health Plan of Illinois (Medicare-Medicaid Plan) cumple con las leyes federales de derechos civiles aplicables y no discrimina por motivos de raza, color, nacionalidad, edad, discapacidad o sexo.


UWAGA:  Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej.  Zadzwoń pod numer 1-855-580-1689 (TTY: 711).

Meridian Health Plan of Illinois (Medicare-Medicaid Plan) postępuje zgodnie z obowiązującymi federalnymi prawami obywatelskimi i nie dopuszcza się dyskryminacji ze względu na rasę, kolor skóry, pochodzenie, wiek, niepełnosprawność bądź płeć.  


Limitations, copays, and restrictions may apply. For more information, call Meridian Complete Member Services or read the Meridian Complete Member Handbook. Benefits, List of Covered Drugs, pharmacy and provider networks and/or copayments may change from time to time throughout the year and on January 1 of each year

The List of Covered Drugs and/or pharmacy and provider networks may change throughout the year. We will send you a notice before we make a change that affects you.


Copays for prescription drugs may vary based on the level of Extra Help you receive. Please contact the plan for more details.


For certain kinds of drugs, you can use the plan’s network mail-order services. We also have an optional automatic mail-order delivery program under which we will automatically fill all new prescriptions your health care provider sends to us, as well as refills for prescriptions that have already been filled but are running out. Usually a mail-order pharmacy order will get to you in no more than 5 days. If you experience any problems receiving your mail order prescription, call Member Services at

1-855-580-1689 (TTY users should call 711)



You can get MeridianComplete materials for free in alternate formats, such as large print, braille, or audio. Please call MeridianComplete Member Services at

1-855-580-1689 (TTY 711), Monday - Sunday from 8 a.m. – 8 p.m.

to make your request.


MeridianComplete may reduce its service area, non-renew or terminate its contract with the State of Illinois. If any of these events occur, you will receive a letter notifying you of the change. The letter will provide options that include choosing a new Medicare-Medicaid Plan, enrolling in another Medicare health plan or changing to Original Medicare.

Page Last Modified: 2/17/2017 3:19:37 PM